Frequently Asked Questions

Welcome to our FAQ Page

Contact information

Hi,

You will find our contact details under the contact us tab in the main menu.
or just click on this link Contact us :

Returns

CUSTOMER SATISFACTION IS A VERY IMPORTANT FACTOR FOR US, THAT'S WHY WE OFFER 30 DAYS WARRANTY.

If for any reason, within 30 days from purchase, you are not completely satisfied with your order we will refund the purchase price.

Please contact us at info@homesportstar.com ( Please include your order number. ) 

If you received a product different from the one that you ordered, sorry about that! Please contact us at info@homesportstar.com with your order number and we’ll be sure to get you the product you ordered! 

Credit card refunds usually take 5-10 business days to appear on your statement. 

Shipping

Orders are generally shipped within 2-4 business days. As soon as the order ships you’ll receive a shipment notification email.

Please note all orders placed on Saturday or Sunday will ship the next business day.

*There could be extended shipping delays due to COVID19. 

Shipping usually takes 3-8 days  

Please note all orders placed on Saturday or Sunday will ship the next business day.

*There could be extended shipping delays due to COVID19.

We do offer fre international shipping to select countries. The available countries will appear when entering the shipping info. *Please note: Estimated duties and taxes are due upon arrival. 

When your order ships we’ll send you a tracking number so you can keep an eye out for delivery. 

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